MPS will repair or replace any pump found to be defective within the specified timeframe after purchase, as described below, for such pump, provided that the pump was purchased from MPS or one of its authorized resellers.
Pumps purchased from an unauthorized reseller of MPS products are not covered by the MPS warranty. MPS may decide to repair or replace any such pump in its sole and absolute discretion.
In order to receive warranty service, the defective item must be returned to us. All warranties require valid proof of purchase from MPS or an authorized reseller of MPS products (e.g., receipt, invoice, credit card statement, or check duplicate.)
With the defective pump, please include a dated proof of purchase from either MPS or an authorized reseller of MPS products and $5.00 for handling.
Damage or injuries resulting from misuse or negligence of the product are not covered by warranty.
Warranties start at date of purchase, not first date of item use. Warranties do not renew.
We do not condone the purchase of any refurbished products from third party sources. It is our policy to not sell refurbished products due to the dangerous nature of mixing water and electricity. Those refurbished products are not under warranty from MPS nor have they been refurbished by MPS
Product Out of Warranty:
All inoperative product requests that are pre-determined to be not under warranty should be addressed by calling MPS 941-474-6029
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